We’re on a mission to build communities
We aim to turbocharge your success, tapping into the magic of diverse community-built collaboration.
Community-led strategies? They’re like the superheroes of innovation, empowering everyone to join forces, make decisions, and drive positive change in teams, business processes, products and services.
Helping you design, curate and host online communities.
Empowering you to make and unmake markets!
Empower your teams by fostering knowledge sharing and collaboration, harnessing diverse expertise and perspectives. Enhance team morale with a safe space to connect, build relationships, share insights and celebrate achievements.
Facilitate industry collaborations with a hub for organisation professionals. Exchanging ideas, resources and best practices. Diverse communities remove barriers and enable stakeholders to forge collaborations and drive innovation.
Enhance and develop new products with direct and real-time feedback from your user base, allowing for rapid iteration and improvement. Communities can foster a sense of customer loyalty and advocacy, leading to increased adoption and positive word-of-mouth.
“A fresh approach to action what matters most for customers & colleagues.”
“The methodology was really positive, creating a shared sense of ownership.”
“The main surprise was that so much could be achieved in so little time to the next stage of our business partnership.”
“This success came from the way John explained the process, guided everyone throughout.”
STEP 1
The first port of call for building communities. Enabling you to understand the needs and desires of potential members deeply. These conversations not only uncover the unmet requirements but also forge personal connections, laying a strong foundation for community growth and engagement.
STEP 2
This is a hands-on and interactive knowledge share, creating a sense of belonging among participants. Through workshops, communities begin the collaboration and explore the community value proposition. Presenting a shared sense of purpose to contribute and grow together actively.
STEP 3
A tailored community platform empowers members to connect, collaborate, and thrive. Thoughtful curation enhances user experience, fosters engagement, and cultivates a sense of belonging, ultimately driving the community’s success, scalability and sustainability.
STEP 4
Ongoing facilitation of an online community is the key to its smooth operation, nurturing meaningful interactions, guiding discussions, and adapting to evolving needs. It sustains a dynamic digital space, ensuring members consistently benefit from the community’s resources and connections.
Breakthroughs are often more from chance encounters, happy accidents and curious tinkering than rigorous logic and analysis. Our communities are built to embrace this. After all, some of the best innovations come from the unexpected.
Communities are more often elaborate and confusing user experiences. Think Slack and Teachable. A mix of failures in communication that mixes teaching with community. Our rapid turnkey offering has all the features you want, and none you don’t.
Members share novel ideas and feedback. Driving creative solutions and sharing a culture of Innovation.
Enable collective problem-solving with diverse skills and perspectives addressing complex challenges/projects.
People can find solutions to problems and feel a stronger sense of belonging to the service/organisation.
Exchange of information and expertise among members, enabling continuous learning and skill development.
Connect with like-minded individuals or professionals, fostering valuable relationships and collaborations.
Establish a self-sustaining flywheel of user-generated content, removing the time/expense of content creation.
Tackle complexity with confidence.
Be that Online Communities, Products or Features.
Be connected, productive and celebrated.
John has over 20 years of business design experience.
His primary role is to build relationships with companies and organisations to show them how design can add real, quantifiable value to their community, products and services. The goal is to deliver an offering that allows them to innovate faster.
A key focus is curating and facilitating workshops and online communities.
We help forward-thinking companies.
All our clients – startups, scale-ups or big corporates work with us repeatedly – even when we’ve taught them how to do what we do.
Why? Because they trust us to help them continuously innovate.
We provide an alternative in a world filled with failed products, endless meetings, ‘busywork’, and lots of ideas but no execution. We match your ambitions with pathways.